Safety and Security Manager

Company Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco.

We are an equal opportunities employer. We hire and treat our co-workers in a manner that does not discriminate with regards to gender, race, colour, religion, age, disability, sexual orientation, marital status, nationality, political opinion, union affiliation, social or ethnic origin.

Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!

Join us to bridge your dreams and unique ideas within an organization that believes in People!

Job Description

Purpose of the Function:

To establish and uphold a safe, secure, and compliant environment across all retail furniture operations-from showrooms to warehouses-ensuring the health and safety of employees and customers, minimizing risk, and maintaining full regulatory compliance with OSHA, NEBOSH, and local safety standards.

Purpose of the Job:

The Safety and Security Manager is responsible for the development, implementation, and continuous improvement of health, safety, and physical security policies and procedures within the retail furniture sector. This includes overseeing safety in showrooms, distribution centers, and delivery logistics, managing security systems, training staff, and coordinating supply chain security to protect high-value and bulky inventory items.

Key Assignments:

• Develop and enforce safety and security protocols tailored to furniture retail operations, including showroom safety, warehouse ergonomics, and delivery hazards.
• Conduct comprehensive safety risk assessments for all locations including showrooms, warehouses, and distribution hubs.
• Ensure regulatory compliance with OSHA, NEBOSH, and local occupational safety standards.
• Supervise implementation of proper manual handling techniques for large, heavy, and often awkward furniture items to prevent injuries.
• Train store and warehouse personnel on safe equipment usage (e.g., forklifts, trolleys) and emergency procedures.
• Lead incident investigations involving injuries, product damage, or security breaches; document findings and implement corrective actions.
• Oversee installation, maintenance, and monitoring of security systems such as CCTV, alarm systems, and access controls in stores and warehouses.
• Conduct fire safety drills and emergency evacuation training tailored to large-format retail spaces.
• Collaborate with Store Managers, HR, and Operations to foster a safety-first culture.

Additional Responsibility: Supply Chain Security Coordinator

• Ensure the secure handling, storage, and transportation of furniture throughout the supply chain.
• Evaluate third-party logistics (3PL) providers for compliance with safety and security protocols.
• Implement and oversee cargo protection procedures for oversized, high-value inventory during transit.
• Coordinate with procurement, customs, and warehouse teams to minimize theft, damage, or delays.
• Monitor supply chain vulnerabilities and recommend improvements to reduce risk.
• Maintain records and traceability for inventory movement, particularly for high-ticket items.

Competence:

• Advanced knowledge of OSHA and NEBOSH principles, especially applied to physical retail and warehouse environments.
• Familiarity with furniture retail-specific risks such as heavy lifting, customer foot traffic, and product stability/display safety.
• Proficiency in conducting safety training and incident investigations.
• Strong understanding of warehouse safety equipment and secure logistics practices.
• Excellent communication skills with the ability to train and influence cross-functional teams.
• Skilled in risk assessment, emergency response planning, and root cause analysis.
• Hands-on experience managing safety programs across multiple locations.

Qualifications

Ideal Experience & Education:

• Education: Bachelor’s degree in occupational health and safety, Environmental Science, Security Management, Industrial Engineering, or related field.
• Certifications:
  • OSHA 30-Hour General Industry Certification or equivalent
  • NEBOSH International General Certificate in Occupational Health and Safety
  • First Aid/CPR/AED certification preferred
• Experience:
  • 5–7 years of experience in safety and security roles within the retail or logistics sector, preferably involving large-format goods like furniture.
  • Experience in managing showroom, warehouse, and supply chain safety practices.
  • Familiarity with physical security system implementation and vendor coordination.
  • Job description Safety and Security Manager – Retail
  • Previous experience working with ISO standards

Additional Information

A few more details for you

This position is full-time and is located in Kuwait. It also requires a strong understanding of Kuwait laws, so the role would best suit a candidate that has worked in Kuwait in a similar position for a number of years.

Please send your CV in English and tell us why you would be a good fit for this role.