EHS & Quality Manager

EHS & Quality Manager — Job Specification 

Role Purpose

• Oversee and continuously improve the hotel’s Occupational Safety & Health Management System (OSHMS) in full alignment with Abu Dhabi OSHAD/ADOSH System Framework (Manual v4.0, Mechanisms, Codes of Practice). 
• Ensure compliance with DCT Abu Dhabi Hotel Classification requirements including safety, security, building access, guest areas, F&B operations and staff development standards. 
• Manage food safety programs aligned with ADAFSA (EFST training, self‑inspection. 
• Drive Marriott Brand Standards and year‑round readiness for the Brand Standards Assessment (BSA) (service, cleanliness, maintenance, MI initiatives, brand promise

Key Responsibilities

• Maintain, update and audit the full OSHMS per OSHAD/ADOSH requirements. 
• Ensure OSHAD entity/practitioner requirements and administrative mechanisms are 
• Translate 5‑star DCT classification criteria into SOPs, checklists and compliance audits.
• Lead hazard identification & risk assessments (HIRA) across all guest and staff areas, covering PPE, First Aid, Legionella, manual handling, heat stress, workplace wellness and job safety analysis. 
• Manage emergency preparedness, including fire life safety systems, drills, evacuations and business continuity planning. 
• Oversee contractor safety, permit‑to‑work, and isolation controls. 
• Lead all incident investigations, root‑cause analyses, corrective actions and statutory notifications for guests, associates and third party incident  and reporting to DCT. 
• Verify implementation of HACCP, including critical control points (receiving, storage, prep, cooking, cooling, hot/cold holding, allergen control.
• Maintain full EFST certification coverage for food handlers. 
• Execute ADAFSA (Abu Dhabi Agriculture and food safety Authority) self‑inspections, documentation and regulatory follow‑ups as well as GFSA (Global Food Safety Audit) compliance.
• Lead property‑wide Brand Standards Assessment (BSA) readiness with mock audits, documentation, service coaching and preventive maintenance. 
• Ensure DCT readiness through routine inspections, evidence management and timely closure of findings. 
• Coordinate third‑party audits (ISO 9001/22000/45001 where applicable, insurance risk surveys) and embed outcomes into QMS. 
• Deliver OSHAD CoP‑aligned training (First Aid & medical emergency, manual handling, heat stress, signage, ergonomics, workplace violence).
• Conduct Marriott brand standards and service excellence training aligned with BSA categories. 
• Integrate guest feedback (GSS/ITR/NPS) into quality improvement and service‑recovery programs. 
• Maintain a central document hub for OSH, HACCP, EFST, SOPs, risk assessments, permits, logs, , Green Key /Sustainability and all regulatory evidence. 
• Run an integrated audit calendar covering DCT, OSHAD, ADAFSA, brand audits and third‑party inspections.
• Zero high‑risk non‑compliances in DCT inspections; 100% closure of audit findings.
• OSHAD/ADOSH internal compliance score ≥ 90% with annual review of all applicable Codes of Practice. 
• EFST coverage ≥ 95%; HACCP CCP compliance %; positive ADAFSA inspection trends 
• BSA score meets/exceeds brand targets with YoY improvement in core categories. 
• Improved GSS/ITR/NPS, reduced complaints, and service recoveries closed within 72 hours. 
• 100% completion of all mandatory OSH, EFST and brand standard training. 
• Working closely with Engineering, Housekeeping and Purchasing for Annual Maintenance Contract Management. 

Qualifications 

• Bachelor’s degree in food technology. Microbiology, Biotechnology. 
• NEBOSH/IOSH certification or equivalent; understanding of OSHAD/ADOSH practitioner/entity requirements.
• Internal auditor qualifications in ISO 9001/22000/ Lead Auditor - 45001 preferred. 
• 5–8 years of combined EHS and Quality/Brand leadership in luxury 5‑star hospitality.
• Demonstrated experience dealing with DCT Abu Dhabi inspections and compliance as well as ADOSH. 
• Proven experience in ADAFSA, EFST, HACCP and food safety systems. 
• Technical Associate Membership in IOSH
• Strong track record with Marriott Brand Standards and BSA preparation
• Familiarity with DCT classification criteria and audit methodology. 
• Ability to run internal quality, brand, safety and hygiene audits ends.
• leadership presence with cross‑departmental influence.
• High attention to detail in documentation, compliance and reporting.
• Strong problem‑solving and analytical abilities, especially in root‑cause investigations.
• Excellent communication skills for handling regulators, auditors and brand assessors.